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Metropolis at Metrotown will help you shop via text message this season

Malls can be intimidating, especially in December.

Malls can be intimidating, especially in December.

Fortunately, has introduced several new and improved services to make shopping more convenient, including a new text-for-assistance campaign that will make trips to the mall easier than ever.

Text Guest Services

Shoppers can now text 604-359-9111 to reach Metropolis’ Guest Services for assistance while in the mall or planning their trip to the mall. Inquire about finding a store, mall hours, parking, children’s stroller, and more. This service is available during mall hours only.

 Metropolis at Metrotown Guest ServicesMetropolis at Metrotown Guest Services

So with a little less stress and a little more free time, now you can actually enjoy getting ready for the holidays. When it comes to getting into the spirit of the season, Metropolis has just the thing...

By-donation photos with Santa and gift wrap services

Metropolis’ popular Photos with Santa program is on now and runs until December 24, 2018. With a minimum donation of $3 per photo, visitors will receive a digital photo with Santa, with proceeds benefiting the Burnaby Christmas Bureau.

Burnaby Neighbourhood House and MS Society of BC/Yukon will be offering gift wrapping services by donation starting November 23 to December 24. All proceeds will go back to their charity programs. Gift wrap booths are located in front of The Disney Store on the Ground Level, and in front of Plenty on the Upper Level.

Speaking of gifts, if you’re looking for something that will satisfy anyone on your shopping list, Metropolis gift cards are  available for purchase at Guest Services and their dedicated holiday gift card kiosks. They are redeemable throughout the mall, as well as 22 other Ivanhoe Cambridge shopping centres across Canada. The gift card is also available for purchase online .

With over 375 stores, Skytrain access and free parking, more than 28 million shoppers are attracted to Metropolis at Metrotown annually. Now, shopping at the largest shopping centre in BC is easier than ever.

Metropolis at Metrotown Extended Holiday Hours

December 1 – 18: 10:00am – 9:00pm

December 19 – 23: 10:00am – 10:00pm

December 24: 10:00am – 6:00pm

To learn more, visit