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Urban Senior: Helping hands

B.C.’s Seniors Advocate is looking for volunteers to be part of a team that will survey 27,000 seniors living in 303 residential care facilities across the province.
Urban Senior
The office of B.C.'s Seniors Advocate Isobel Mackenzie, is looking for volunteers to gather information on residents living in care facilities.

is looking for volunteers to be part of a team that will survey 27,000 seniors living in 303 residential care facilities across the province.

“This is the first time in this province that we have had volunteers sit face-to-face with some of our most vulnerable seniors on such a large scale and the feedback we’re receiving from both volunteers and seniors themselves is very positive,” says Seniors Advocate Isobel Mackenzie.

So far more than 250 volunteers have signed up to help, but there are still a range of opportunities available with the project for individuals from diverse professional backgrounds, ages and ethnicities. This is the first time in B.C. feedback from seniors in residential care settings is being collected in such a comprehensive way.

Volunteers ask residents a range of questions on everything from the quality of food they’re receiving to how they view care staff with a goal of gauging their satisfaction and to provide a roadmap for improvements to quality of care. Their frequent visitors can also take part in the survey.

According to the office, personal information gathered through the survey will be protected and only be used as authorized under the B.C. Freedom of Information and Protection of Privacy Act.

To volunteer for the Office of the Seniors Advocate’s residential care survey, visit surveybcseniors.org. Volunteers can apply online or by calling 1-877-952-3181.

@sthomas10