All Â鶹´«Ã½Ó³»property owners and tenants have an obligation to clear the snow and ice from the full width of their sidewalks that surround their property by 10 a.m. the morning following a snowfall, seven days a week. Property owners and occupants who don't comply may be fined. If you are unable to clear your own sidewalk, call the city's 311 Contact Service. In case you're wondering, the city has priorities when it comes to removing ice and snow on streets beginning with bus routes, arterial roadways, collector roadways, bridges, major collector streets and emergency access routes, as well as the roads around major five hospitals.