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Tiggy suspends Â鶹´«Ã½Ó³»­operations

Vancouver-based company aimed to deliver groceries within 15 minutes of orders being placed

The Vancouver-based company that aimed to deliver groceries within 15 minutes of online orders being placed has at least temporarily stopped Â鶹´«Ã½Ó³»­deliveries. 

This comes one day after , after pausing Toronto operations last week. 

The company had operated out of six Â鶹´«Ã½Ó³»­depots, which were each around 3,000 square feet, and enabled the company to operate in the downtown core as well as part of the northwest part of East Â鶹´«Ã½Ó³»­and northern parts of Vancouver's West Side. 

Customers last week in Â鶹´«Ã½Ó³»­started noticing that on the company's app, a message popped up saying that the service was temporarily closed. This was also the case in North Vancouver, where the company had operated one depot.

The company held a 50-per-cent-off sale on July 2, further fuelling speculation that the company was liquidating its inventory. Its depots mostly stocked shelf-stable items, but also included refrigerated items, such as meats, and bakery items from nearby businesses. 

The company was not accepting orders today from parts within its normal geographic footprint in Vancouver. 

BIV photographer Rob Kruyt found no one at the company's depot at 1133 Granville Street. At a second depot, at 2121 Granville Street, he found an open door, walked in and spoke to staff who said that the depot was closed. 

 

People on social media have identified themselves as Tiggy employees who were told that the company was ceasing Â鶹´«Ã½Ó³»­operations. 

BIV asked Tiggy publicist Victoria Kirk about these reports and she said that she had learned that Tiggy planned to pause its Â鶹´«Ã½Ó³»­operations, but she was not given a date for that break in service.

She said her understanding was that the company planned to regroup and rejig its operations so it could relaunch with a more sustainable business model. 

BIV yesterday and today requested an interview with Tiggy CEO Eugene Bisovka, but he has been unavailable. 

Bisovka  that his company had received $11 million in venture funding.

The company launched in Â鶹´«Ã½Ó³»­in September with one grocery depot, and quickly added more, Bisovka said in April. North Â鶹´«Ã½Ó³»­and Toronto operations launched earlier this year. Bisovka in April suggested that operations could sprout to Burnaby.

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