B.C. restaurants shouldn鈥檛 be leaving pandemic contact-tracing sign-in sheets in the open where everyone can see them, B.C.鈥檚 privacy commissioner says.
Michael McEvoy said a staff member should be collecting the names and contact information and shielding that data from other people.
鈥淲hen you collect it, you need to treat it securely which means you don鈥檛 put people鈥檚 names on a piece of paper and leave it out for other people to see,鈥� McEvoy said. 鈥淭his is not a matter of public display, collecting this kind of information.鈥�
鈥淵ou shouldn鈥檛 collect more than you need to,鈥� he said. 鈥淚t鈥檚 necessary for contact tracing by the public health officer.鈥�
When eateries began re-opening their doors for diners in June as pandemic restrictions eased, restaurants were ordered by provincial health officer Dr. Bonnie Henry to keep track of customers. That involved collecting one name and a phone number or email address for contact tracing in the case of infection. The information was to be kept for 30 days.
However, the practice of leaving a sign-in sheet at front doors has been common and prompted complaints to B.C.鈥檚 Office of the Information and Privacy Commissioner.
McEvoy said the information is collected for the lone purpose of contact tracing if needed and should only be used for that purpose alone.
The commissioner said businesses leaving sign-in sheets in the open that have been complained about have been told the practice is not appropriate.
He said there have also been complaints of restaurants using the contact information for marketing purposes.
鈥淭hat is absolutely wrong,鈥� he said. 鈥淚t鈥檚 actually against the law.鈥�
And, McEvoy said, using that information for marketing does nothing to build customer trust.
鈥淔ortunately, we haven鈥檛 had a lot of complaints about that kind of thing,鈥� he said.
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